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All inquiries regarding the authenticity of our products, when your order will ship, returns and more have been answered on our FAQ page.

Has your order been marked as 'delivered' however you haven't received it? If you selected Route shipping insurance at checkout, contact us below and we'll start a claim. If you opted out of shipping insurance, contact the carrier and file a claim with them.

Have a question about your order? We've got answers! It's imperative to monitor your spam/junk folder after messaging us. All order related inquiries must include your order number.

Request a certain Fragrance from Joe Averages vast collection. You can view the collection here at https://www.parfumo.com/Users/JoeAverage/Collection We will make sure to get back to you soon!